Privacy Notice

Effective date: 2026/07/06
Last reviewed: 2026/07/06

Mentoring Coaching Solutions® respects your privacy and is committed to handling personal data responsibly, lawfully and transparently. This Privacy Notice explains how personal data may be collected, used, stored and protected when you visit this website, contact Mentoring Coaching Solutions®, submit a mentoring, coaching, leadership-development or workshop enquiry, request information, or otherwise interact with the website.

This notice applies to the Mentoring Coaching Solutions® website and to personal data processed in connection with website communications, professional enquiries, contact requests, permissions requests, workshop or organisational enquiries and related interactions unless a separate notice is provided for a specific activity or service.

Quick links

• Who we are

• What this notice covers

• The personal data we may collect

• How personal data is collected

• How we use personal data

• Lawful bases for processing

• Coaching, mentoring and professional enquiries

• Analytics, cookies and technical data

• Sharing personal data

• International transfers

• Data retention

• Your rights

• Contact

• Policy updates

1. Who we are

This website is operated in connection with Mentoring Coaching Solutions®.

For the purposes of this website and the personal data processed through it, the relevant controller may be Carlos Simpson, Mentoring Coaching Solutions®, CARLOS SIMPSON™, or another relevant Carlos Simpson entity responsible for the website, communication or activity in question, depending on the context of the enquiry or processing activity.

For privacy enquiries relating to this website, you can contact:

Mentoring Coaching Solutions®
Email: designstudio@carlossimpson.com
Location: London, United Kingdom

Where this website links to or refers to other Carlos Simpson websites, projects or entities, those websites or activities may have their own privacy notices and terms where appropriate.

2. What this notice covers

This notice explains how personal data may be handled when you:

• visit the Mentoring Coaching Solutions® website;

• contact Mentoring Coaching Solutions® by email or contact form;

• enquire about mentoring, coaching, leadership development, workshops, speaking, facilitation, team development or related services;

• request information about a programme, session, framework, resource or service;

• submit a permissions or content-use request relating to materials published on the website;

• interact with website pages, forms, embedded content or linked services;

• subscribe to updates, if mailing or newsletter functionality is later introduced;

• Otherwise, communicate with Mentoring Coaching Solutions® in connection with the website.

This notice is intended to cover personal data processed through the website and associated communications. It does not automatically apply to third-party platforms, booking tools, event systems, social media platforms or other external websites that may be linked from this website.

3. The personal data we may collect

Depending on how you use the website, the personal data collected may include:

Identity and contact information

• name;

• email address;

• organisation, employer or institution name;

• job title or professional role where relevant;

• country or location where relevant to the enquiry;

• any other contact details you choose to provide.

Enquiry and correspondence information

• the contents of emails, messages or contact form submissions;

• details included in a mentoring, coaching, workshop, facilitation, speaking, leadership-development or partnership enquiry;

• correspondence history where you contact the website or associated Carlos Simpson contact points.

Professional and organisational enquiry information

If you contact Mentoring Coaching Solutions® about a coaching, mentoring, workshop, team-development, executive-development or organisational matter, we may collect details such as:

• the nature of the enquiry;

• the service, programme or area of support you are interested in;

• your organisation, role or team context where relevant;

• proposed dates, formats, delivery context or audience details;

• information about the intended use of a workshop, framework or resource;

• any other information reasonably necessary to understand or respond to the enquiry.

Technical and usage information

• IP address;

• browser type and device information;

• operating system;

• referring pages and website navigation data;

• approximate location data derived from IP or analytics tools;

• date, time and duration of visits;

• interactions with pages, forms or embedded content.

Permissions and content-use information

If you contact Mentoring Coaching Solutions® about the reuse of a framework, image, article, diagram, worksheet, resource or other content, we may collect details such as:

• the material you want to use or discuss;

• the relevant page or URL;

• the nature of the intended use;

• your organisation, publication, project or programme details;

• territories, audience, duration and format where relevant;

• other information reasonably necessary to assess or respond to the request.

Payment or transaction-related information

At present, this website may not directly process payments. If a paid service, booking, programme or transaction is later handled through a third-party provider, that provider may collect payment-related information directly under its own terms and privacy notice.

4. How personal data is collected

Personal data may be collected:

• directly from you when you email, contact or correspond with Mentoring Coaching Solutions®;

• when you submit a contact form or enquiry form;

• when you request information about mentoring, coaching, workshops, programmes or leadership-development support;

• when you submit a permissions, licensing or content-use request;

• automatically through cookies, analytics tools, server logs or similar website technologies;

• through third-party tools or platforms integrated into the website, where applicable;

• when you voluntarily provide information through a newsletter sign-up, mailing list, event registration or similar feature, if those are introduced.

5. How we use personal data

Personal data may be used for the following purposes:

To respond to enquiries

Including:

• general contact requests;

• mentoring, coaching and leadership-development enquiries;

• workshop, facilitation, team-development or speaking enquiries;

• partnership, organisational or programme enquiries;

• permissions, licensing or content-use requests;

• questions relating to website content, frameworks, resources or published materials.

To operate and improve the website

Including:

• maintaining the website and its security;

• understanding how visitors use the website;

• improving page performance, content structure and user experience;

• diagnosing technical issues;

• protecting the site against misuse, spam or abuse.

To manage professional service and programme communications

Including:

• assessing whether a request or enquiry can be supported;

• discussing mentoring, coaching, facilitation or leadership-development requirements;

• responding to organisations, teams, institutions or individuals seeking information about services;

• documenting communications where reasonably necessary for operational, legal or business purposes.

To manage permissions and rights-related requests

Including:

• reviewing requests to reuse MCS frameworks, visuals, diagrams, resources or written materials;

• corresponding with educators, organisations, publishers, researchers, facilitators or commercial parties about permissions or licensing;

• maintaining records of permissions or rights-related decisions where appropriate.

To send updates or communications

If you actively subscribe or opt in to receive updates, personal data may be used to send relevant communications about mentoring, coaching, leadership-development content, resources, events or related updates. You can unsubscribe or opt out where applicable.

To comply with legal, regulatory or record-keeping requirements

Including:

• retaining records where reasonably necessary for legal, accounting, safeguarding, insurance, governance or business protection purposes;

• responding to legal claims or protecting rights and legitimate interests;

• maintaining records of permissions, rights or service-related communications where appropriate.

6. Lawful bases for processing

Under UK data protection law, personal data may be processed where there is a lawful basis to do so. Depending on the context, the lawful basis may include the following:

Legitimate interests

For example:

• operating, protecting and improving the website;

• responding to communications and managing enquiries;

• managing mentoring, coaching, workshop, programme and rights-related correspondence;

• maintaining records of permissions, communications or service enquiries;

• protecting the rights, content, reputation and security of the website and associated Carlos Simpson entities.

Consent

Where you actively choose to submit information for a specific purpose or opt in to a communication, newsletter or similar feature, processing may rely on your consent where appropriate.

Contract or pre-contract steps

If you contact Mentoring Coaching Solutions® in relation to a proposed service, programme, workshop, facilitation assignment, speaking engagement, licence, collaboration or other arrangement, personal data may be processed to assess or manage that potential arrangement.

Legal obligation

In some circumstances, data may need to be processed to comply with legal or regulatory obligations.

7. Coaching, mentoring and professional enquiries

If you contact Mentoring Coaching Solutions® about mentoring, coaching, leadership development, workshops, facilitation, training, team development, speaking, resources, frameworks or permissions, the personal data you provide may be used to:

• identify the nature of the enquiry;

• understand the relevant service, programme or content request;

• communicate with you about the enquiry;

• determine whether support, a service response, permission or a next step can be offered;

• maintain a record of the enquiry and its outcome where reasonably necessary.

This may include information about your organisation, role, team, project, institution, publication, programme or intended use where relevant to the enquiry.

Mentoring, coaching, programme or permissions-related correspondence may be retained where reasonably necessary for operational, legal, business, insurance, governance or rights-management purposes.

8. Analytics, cookies and technical data

This website may use cookies, analytics tools and related technologies to understand how visitors use the website, to improve performance and to support site administration and security.

Depending on how the site is configured, this may include services such as the following:

• Google Analytics or similar analytics tools;

• Squarespace infrastructure and related technical services, if applicable to the site build;

• embedded media, scheduling or external platform integrations;

• standard browser cookies and server logging.

Technical information may include the following:

• IP address;

• browser and device information;

• general location data derived from IP;

• pages visited and interaction data;

• referring to website information;

• session and performance data.

If the website uses non-essential cookies or analytics technologies that require consent under applicable law, an appropriate cookie notice or consent mechanism should also be used.

9. Sharing personal data

Personal data is not sold.

However, personal data may be shared where reasonably necessary with:

Service providers and technical suppliers

Such as website hosting, analytics, email, scheduling, payment or technical support providers, where they process data on behalf of the website or associated Carlos Simpson entities.

Professional advisers

Such as legal, accounting, insurance or professional advisers where reasonably necessary for business, rights, compliance or dispute purposes.

Relevant collaborators, associates or rights-related parties

Only where necessary in connection with a mentoring, coaching, workshop, organisational, permissions, publishing or commercial request and where sharing is relevant to handling that request.

Authorities or legal processes

Where disclosure is required by law, regulation, court order, legal process or to protect rights, safety, security or legitimate interests.

10. International transfers

Some service providers, website tools or technical systems may process personal data outside the United Kingdom. Where that happens, reasonable steps should be taken to ensure that personal data is protected using appropriate safeguards where required by law.

Because analytics tools, email systems, scheduling tools, embedded services or other technical providers may involve international processing, data may sometimes be processed in countries outside the UK.

11. Data retention

Personal data will not be kept for longer than is reasonably necessary for the purposes for which it was collected, taking into account legal, operational, security, rights-management, safeguarding, insurance and record-keeping considerations.

Retention periods may vary depending on the type of data and the purpose for which it was collected.

For example:

• general contact enquiries may be retained for a reasonable period to allow follow-up and record-keeping;

• coaching, mentoring, organisational or workshop enquiries may be retained for longer where relevant to service history, contracting, insurance, safeguarding, governance or business continuity;

• rights, permissions or licensing correspondence may be retained for longer where relevant to legal, commercial or rights-management purposes;

• Technical logs and analytics data may be retained in accordance with the settings of the relevant platform or service provider.

12. Your rights

Subject to applicable law, you may have the right to:

• request access to personal data held about you;

• request correction of inaccurate or incomplete personal data;

• request erasure of personal data in certain circumstances;

• request restriction of processing in certain circumstances;

• object to processing based on legitimate interests in certain circumstances;

• withdraw consent where processing relies on consent;

• request portability of personal data where applicable.

These rights are not absolute and may depend on the legal basis for processing and the context in which the data is held.

If you would like to exercise a data protection right, please contact:

designstudio@carlossimpson.com

13. Security

Reasonable technical and organisational measures should be taken to help protect personal data against unauthorised access, misuse, loss, disclosure or alteration. However, no internet-based system can be guaranteed to be completely secure, and you provide information at your own risk.

If you believe your personal data has been mishandled in connection with this website, please contact Mentoring Coaching Solutions® using the contact details below.

14. Third-party websites and platforms

This website may contain links to third-party websites, scheduling tools, booking tools, social media platforms, event systems, publications or other external services. If you follow a link to another website or interact with an external platform, that third party may collect and process personal data under its own privacy notice and terms.

Mentoring Coaching Solutions® is not responsible for the privacy practices of third-party websites or services that are not controlled by Mentoring Coaching Solutions®.

15. Contact

For privacy-related questions or requests relating to this website, please contact:

Mentoring Coaching Solutions®
Email: designstudio@carlossimpson.com
Location: London, United Kingdom

If you are not satisfied with how a privacy concern has been handled, you may also have the right to raise a complaint with the UK Information Commissioner’s Office.

16. Changes to this Privacy Notice

This Privacy Notice may be updated from time to time to reflect changes to the website, legal requirements, services, technical tools, business practices or data-processing activities. The latest version published on this page will apply from the date shown at the top of the notice.

Policy note

This Privacy Notice is intended to provide a clear public explanation of how personal data may be handled in connection with the Mentoring Coaching Solutions® website. It should be read alongside the website’s Content Rights Policy, Terms & Conditions and any related cookie or consent information where relevant.

Last reviewed: 2026/07/06